Thanks for all your help with the window treatments, they look great! Thought I would send a picture of the room to show how the blinds look. We got some of our furniture today and the blinds look great with the furniture choice. We have one question.....we are getting a lot of sunshine in the transom part of the window and even though they are energy efficient, etc. are concerned about the sun on the fabric. Do you do any "filming" of windows to help block the uv rays?
Thanks again, for all your help. We'll wait for a reply on the question.
~Linda and Mark Smith - March 8, 2016
I just wanted to send you a quick note and say Thanks Again for the great blinds & shades. we are really enjoying them, & I really appreciate your timely response in ordering, installing, etc. We are very frustrated with many of the sub- contractors working at our new home right now. We wish they would be as easy to work with as you have been with us. Thank You!
~Darci Gibson - January 25, 2016
Hi Scott & Mike,
Thank you for your fine service & great products you have provided for our home & church. We have received many compliments from church members. Thanks Again!
~Linda Habel - January 25, 2016
I needed to take a moment to share the amazing response and customer service Scott and his staff provided for us. There was an issue regarding our Anderson windows and the installation of the blinds from Blinds Etc. Not only did Scott and his staff respond immediately, but they also assumed complete financial responsibility for the situation and, in addition, came to our home to review the situation and to learn about the matter that had caused the problem! There are case studies regarding customer service, e.g. Ritz Carlton, Nordstrom, that reveal unreal service to their customers. Scott and his staff accepted complete responsibility for the situation and made everything whole again for us and exceeded every expectation we had. I really cannot describe how, in this day and age, good we felt about the amazing service Blinds Etc. provided for us. What else can be said?
~Dennis - Cincinnati, Ohio - January 20, 2016
I just wanted to take a moment to tell you how much I enjoyed working with you and Blinds, Etc. You were professional and helpful from the start. And, in an age when customer service is lacking, you truly set my mind at ease. The blinds are gorgeous and worth every dollar. I will no doubt be recommending you to friends and family.
~S. Chirico - Cincinnati, Ohio
Dear Mike & Scott, I want to Thank You for the Great Customer Service you provided me when I ordered blinds & shutters for my house. I just love them! The installation was convenient and went smoothly. I feel the service and quality of the product far surpassed your bill. Again, I thank you.
~L. Burnside - West Chester, Ohio
These Shades are perfect! The color matches exactly, Great Job!
~G. Reder - West Chester, Ohio
I wanted to let your company know how pleased we are with the shutters Mike just installed. They are performing the exact purpose we needed for our light issues. Thank you for your professional and careful installation.
~D. & K. Kurtz - Indain Hill, Ohio
I am so happy! Brittany was so helpful and nice. Your installer, Mike did great work. Kathleen scheduled the installation for the very next day that she called. This is great, I loved working with your entire company!
~N. Bertrand - Milford, Ohio
I just had to tell you one more time how much I love my new shades! You did an excellent job, they fit perfectly; and Mike did a superb job of installing them. I have invited several neighbors to look at them, and hopefully this will bring you additional customers. Thank you Both!
~S. Caron - Morrow, Ohio
Blinds, Etc. wasn't the least expensive but your professionalism sold us hands down. Your knowledge of the product, and ability to give us "Exactly" what we were looking for was far better than any of the other blind companies we had called to our home. The blinds were installed the day after your company received them. I don't think it could have worked out better.
~J. Cocola - Liberty Township, Ohio
We received 4 quotes and you had the best price in town, including installation. I was really surprised. Your pricing is what sold me, but after seeing the 2" Woodblinds I can't believe the quality would be this nice. Great job!
~M.Olson - Fairfield Township, Ohio
Hello Scott: This is a very late thank you email as I got tied up in several projects but I wanted to thank you and your brother for your extreme professionalism. I was beyond impressed and thankful with how promptly you placed the order and replaced all the faux wooden blinds that had gotten badly warped. Your brother did an excellent job of reinstalling the blinds. I just wanted to say thank you and I have recommended your company to several hospital employees who were asking for recommendations. I hope your business continues to grow.